Cancellation Policy

At Shiv Parvati Vivah, we understand that unforeseen circumstances may arise, and plans can change. While we strive to accommodate all requests, the following cancellation policy ensures fairness for both our team and our clients.

1. Booking Cancellation by Client

• Cancellations made more than 30 days prior to the scheduled wedding date will receive a full refund, excluding processing or platform fees.
• Cancellations made between 15-30 days prior to the scheduled date will receive a 50% refund of the total amount paid.
• Cancellations made within 14 days of the scheduled date are non-refundable.

2. No-show Policy

If the client fails to arrive on the scheduled date and time without any prior notification, the booking will be considered a no-show, and no refund will be provided.

3. Cancellation by Shiv Parvati Vivah

In rare cases, due to natural disasters, temple restrictions, or unforeseen emergencies, we may be required to cancel or reschedule the wedding. In such events, clients will be given the option to:

• Reschedule the event without any additional cost
• Receive a full refund

4. Refund Processing Time

Approved refunds will be processed within 7-10 business days to the original payment method. Processing time may vary depending on the payment gateway or bank policies.

5. Contact for Cancellations

To request a cancellation, please email us at info@shivparvativivah.com or call us at +91-9259395295 with your booking ID and reason for cancellation.

We appreciate your understanding and cooperation. Our goal is to ensure a smooth and divine experience for all couples.

Last updated: August 6, 2025